Last updated: August 30, 2026
These terms govern the free use of Krovke by adult consumers who are looking for a prefabricated home, browse content, or contact manufacturers.
Effective from: September 1, 2026
The Krovke platform is operated by Adria Media j.d.o.o., Croatian tax number (OIB) 98131137868, with its registered office at Snežnička ulica 2, 51000 Rijeka, Croatia ("Krovke", the "Platform", or "we"). You can reach us at +385 98 917 4436 or by email.
These Terms apply to natural persons who are at least 18 years old and use the Platform outside their trade, business, craft, or profession ("Buyers").
By creating a Buyer account, submitting an inquiry, or using a feature for which acceptance is requested, you confirm that you have read and accepted these Terms. Merely browsing public content is subject to the provisions that naturally apply to visitors, particularly the permitted-use rules.
The Privacy Policy separately explains how we process personal data and does not replace these Terms.
Krovke does not charge Buyers for opening an account, browsing profiles and catalogues, saving favourites, using tools, submitting inquiries, viewing matching results, or establishing contact with a Manufacturer. There is no subscription, automatic charge, or purchase obligation.
Krovke may charge Manufacturers for services, including unlocking contact details and additional visibility. This does not create a cost for the Buyer. The Buyer bears only the ordinary internet or telephone charges imposed by their own provider.
Krovke is an online platform that enables Buyers to search for prefabricated houses and Manufacturers, save content, use information tools, submit individual and general inquiries, receive automated matches based on selected criteria, and publish reviews where that feature is available.
Krovke is not a manufacturer, house seller, designer, contractor, supervising engineer, real-estate agent, credit institution, credit intermediary, or financial adviser. Contracts for design, manufacture, sale, construction, financing, or other services are not concluded through Krovke. If a Buyer and Manufacturer enter into an agreement, they do so directly and independently.
Account and inquiry information must be complete, accurate, and current. A Buyer may use only an account that belongs to them, must protect their credentials, and must notify us without delay if they suspect unauthorised access.
The Buyer is responsible for activity under their account to the extent it results from their intentional act or failure to take reasonable safeguards. Krovke may request identity confirmation when necessary for account security, fraud prevention, or the exercise of the Buyer's rights.
Information about a Manufacturer, house models, prices, timelines, service areas, certificates, warranties, and references is generally supplied by the Manufacturer. It is informational and may change. A displayed price may be a starting or indicative price and may exclude land, foundations, transport, utility connections, permits, taxes, extra work, or customisation unless expressly stated otherwise.
An approved profile, document check, or verification mark means only that Krovke carried out the described reasonable check of available information. It is not an endorsement or guarantee of expertise, solvency, legality, quality, or future performance. Before making a decision, the Buyer should directly verify the final offer, authorisations, references, insurance, contract terms, and applicable permits.
When a Buyer submits a general inquiry, Krovke compares the location, house type and size, number of bedrooms, roof style, energy class, budget, and requested completion stage with Manufacturers' service areas, catalogues, and settings. No more than three Manufacturers are shown to the Buyer.
Payment therefore affects relative visibility, and a paying Manufacturer may appear ahead of a closer unpaid match or without a fully matching catalogue model. Payment, position, and a matching result are not an endorsement or quality guarantee. A detailed and current description of the main parameters is available on our ranking page.
Before a general inquiry is submitted, the Buyer is shown how their data will be used. When the Buyer gives the requested consent and submits the inquiry, Krovke may use their information and preferences for matching and make contact details available to Manufacturers that lawfully unlock them manually or automatically.
A Manufacturer shown only as a locked, unpaid match does not automatically receive the Buyer's contact details. Once it receives the data, the Manufacturer processes it as an independent controller under its own privacy policy. Withdrawing consent for future sharing does not affect the lawfulness of earlier processing and cannot retrieve data already lawfully received by a Manufacturer; the Buyer may also contact that Manufacturer about further processing.
When a Buyer knowingly submits an inquiry from a particular Manufacturer's or house model's page, Krovke makes that inquiry and the information needed for a response available to the selected Manufacturer in accordance with the displayed consent and Privacy Policy.
Submitting an inquiry does not oblige the Buyer to reply, request an offer, or enter into a contract, and Krovke does not guarantee that the Manufacturer will respond or offer the requested solution.
Manufacturers may contact the Buyer by email or telephone to respond to the inquiry. Offers, negotiations, documents, site visits, and any eventual contract take place directly between the Buyer and Manufacturer.
A Manufacturer may not add the contact to unrelated marketing lists without a separate legal basis. Unwanted, misleading, aggressive, or harassing conduct may be reported to Krovke, without affecting the Buyer's rights against the Manufacturer or before competent authorities.
Available features may allow the Buyer to save favourites, review submitted inquiries and results, and receive service notifications. Service messages required for an account, security, inquiry confirmation, or response to a request are not marketing messages.
Marketing messages are sent only where there is a separate valid legal basis, and the Buyer can unsubscribe in each message or through available settings. Do not use the Platform as the only permanent archive for important offers or documents.
Guides, cost calculators, budget estimates, and other tools provide general informational outputs based on supplied data and assumptions. They are not a final offer, creditworthiness assessment, credit approval, or legal, tax, construction, or financial advice.
Krovke does not currently send data from calculators or financing requests to external financial institutions or credit intermediaries. If that feature is introduced, before submission we will clearly identify the partner and its role, the purpose and scope of the data, any compensation received by Krovke, and request the Buyer's separate explicit consent. Data will not be sent to an external financial partner without that separate action.
A review may be posted by a signed-in Buyer describing their own genuine experience with a Manufacturer. One review is permitted per Buyer and Manufacturer, with an update option where available. A review must be factually fair and relate to a relevant experience, even if no contract was ultimately concluded.
Krovke does not automatically verify that every author purchased or built a house. We may request reasonable evidence of contact, an offer, contract, or experience without publicly disclosing sensitive data. Reviews or ratings sourced from third-party platforms are shown with their source where that feature is available. Any incentive for a review must not depend on a positive rating and must be disclosed.
The Buyer retains rights in text, photographs, and other content they post. By posting, the Buyer grants Krovke a non-exclusive, royalty-free licence to store, technically process, reproduce, reformat, display, translate, and moderate that content to the extent necessary to operate, secure, and present the Platform. The licence ends when the content is removed, except for backups, legal obligations, and displays already lawfully shared.
The Buyer warrants that they have the necessary rights and permissions from people shown in the content and that the content does not disclose unnecessary personal, financial, health, or other sensitive information.
The Platform must not be used for:
Reasonable use of public links and sharing features is permitted.
Illegal content, impersonation, rights infringements, or other disputed content may be reported to info@krovke.com. A notice should include the exact URL or another precise location of the content, a clear explanation of why it is considered illegal or contrary to these Terms, the notifier's name and email address unless anonymity is permitted by law, and a statement confirming the good-faith belief that the information is accurate and complete.
Where we have electronic contact details, we will acknowledge the notice and make a timely, diligent, objective, and proportionate decision under human oversight. Depending on the circumstances, we may reject the notice, restrict visibility, remove content, disable access, warn the user, or temporarily or permanently restrict an account. Where permitted by law, safety, and the rights of others, we will give the affected person and the notifier reasons and information about available redress.
A moderation decision may be challenged free of charge by emailing info@krovke.com within six months after notice of the decision. The challenge is reviewed by a person and is not merely an automated confirmation of the first decision. Clearly illegal content, fraud, or an immediate safety risk may be restricted immediately. Following a prior warning, we may proportionately restrict service for repeated manifestly illegal content or manifestly unfounded notices, taking account of frequency, gravity, consequences, and intent.
The Krovke name and mark, design, Krovke-authored text, databases, content arrangement, software, and other Platform elements are protected by applicable intellectual-property rights. The Buyer receives a limited, personal, non-exclusive, non-transferable right to use the Platform in accordance with these Terms.
Protected parts may not be downloaded, resold, systematically copied, or commercially exploited without the right holder's permission, except to the extent expressly allowed by law.
We process personal data under the Privacy Policy, including account, inquiry, preference, consent, security-log, and feature-use data. A Manufacturer to whom data is lawfully disclosed is a separate controller for its subsequent processing.
The Buyer may withdraw marketing consent at any time. Requests for access, correction, deletion, and other rights may be submitted as described in the Privacy Policy.
We seek to keep the Platform secure and available but do not guarantee uninterrupted or error-free operation. Availability may be limited because of maintenance, a security incident, force majeure, infrastructure providers, or other justified reasons.
We may correct, change, or discontinue individual free features. Where reasonably possible, we will give advance notice of a material change that significantly affects a registered Buyer. This does not limit rights available to the Buyer under mandatory law.
A Buyer may stop using the Platform and request account closure at any time without charge. Krovke may proportionately restrict a feature, content, or account for security, fraud prevention, a legal obligation, or a breach of these Terms.
Before a longer-lasting restriction, we will generally warn the Buyer, state the reasons, and allow a response unless an urgent measure is needed, notice would compromise an investigation or safety, or the law requires otherwise. Closing an account does not affect rights and obligations that arose earlier. Content and data are deleted or retained under the Privacy Policy, legal obligations, security needs, and dispute-resolution requirements.
Krovke is responsible for its own provision of the Platform in accordance with mandatory law. As an intermediary, it does not control or assume a Manufacturer's obligations regarding offers, prices, designs, timelines, permits, financing, quality, warranties, construction safety, or contract performance. The Buyer independently evaluates a Manufacturer and enters into any agreement.
Krovke is not liable for loss caused solely by inaccurate Manufacturer information, third-party conduct, or the use of an informational estimate as professional advice, except to the extent that the loss results from a failure for which Krovke is responsible under mandatory law. Nothing in these Terms excludes or limits liability for intent or gross negligence, death or personal injury, fraud, or any other rights and liabilities that cannot lawfully be excluded.
We may amend these Terms because of changes in law, security requirements, the business model, or Platform features. We publish the last-updated date and current version on the Platform and archive previous versions.
Registered Buyers will be notified of a material change by email or a prominent notice a reasonable time before it takes effect, unless earlier application is required by law or an urgent security reason. Changes do not apply retroactively to the Buyer's detriment. If the Buyer disagrees with a future material change, they may stop using the Platform and close the account without charge before it takes effect.
A question or written consumer complaint may be sent to info@krovke.com or by post to Adria Media j.d.o.o., Snežnička ulica 2, 51000 Rijeka, Croatia. We will acknowledge receipt without delay and respond in writing within 15 days. We are also available at +385 98 917 4436, but email or post is recommended for a verifiable record.
If a dispute cannot be resolved directly, the Buyer may contact a competent alternative consumer dispute-resolution body or court. Croatia's Digital Services Coordinator for matters under the Digital Services Act is HAKOM. These Terms are governed by Croatian law, but that choice does not deprive the Buyer of mandatory protection afforded by the law of their habitual residence. Court jurisdiction is determined by mandatory consumer-protection rules.
The Croatian text is the original version and the English translation is provided for convenience. If they differ, the Croatian text prevails, without limiting the Buyer's mandatory rights.