Last updated: August 30, 2026
These terms govern the business relationship between the Krovke platform and prefab house manufacturers that open or claim an account, publish a profile, or use the Platform's services.
Effective from: September 1, 2026
The Krovke Platform is operated by Adria Media j.d.o.o., OIB 98131137868, with its registered office at Snežnička ulica 2, 51000 Rijeka, Croatia. In these Terms, "Krovke", the "Platform", "we", and "us" refer to Adria Media j.d.o.o.
The Manufacturer confirms that it uses the Platform as part of its business or professional activity and not as a consumer.
By registering, claiming a profile, accepting an invitation, or continuing to use the Platform, the Manufacturer confirms that it has read and accepted these Terms.
A person who accepts these Terms, claims management of a profile, or activates an account on behalf of a Manufacturer must be authorized to represent and bind that Manufacturer.
Krovke connects people interested in building a prefabricated home ("Buyers") with prefab house manufacturers.
Krovke acts as an intermediary. It is not a manufacturer, designer, contractor, seller, or representative of the Manufacturer, and it is not party to an agreement between the Manufacturer and a Buyer.
Krovke may help a Manufacturer set up its initial profile and catalogue of standard house models free of charge. Krovke may create a draft profile and enter company details, photographs, catalogues, models, technical specifications, and other materials supplied or approved by the Manufacturer.
Initial profile creation is a technical and editorial service and does not, by itself, constitute acceptance of these Terms on behalf of the Manufacturer.
After these steps are completed, the profile is linked to the Manufacturer's account. The Manufacturer then assumes responsibility for the accuracy, completeness, and currency of the content.
Krovke will not publish a profile before it is claimed unless the Manufacturer has approved the publication and profile content in writing. Krovke retains administrative access after the claim for support, maintenance, moderation, and enforcement of these Terms.
The Manufacturer must provide complete, accurate, and up-to-date company information and details of persons authorized to manage the account. Krovke may request additional documents to verify identity, registration, tax status, certificates, and rights to use submitted content.
Profile approval or a verified Manufacturer label means that Krovke has performed a reasonable review of the submitted information. It is not a guarantee of quality, financial standing, expertise, or proper performance of the Manufacturer's obligations.
Opening a profile and publishing an unlimited number of house models is free. The Manufacturer is responsible for the accuracy, completeness, and currency of all published information.
Published prices must clearly state what they include and whether they are final, starting, estimated, or informational. Krovke may adapt the presentation for readability, translation, categorization, and visual consistency without changing its essential meaning.
Smart Matching compares Buyer information and preferences with the Manufacturer's catalogue, service areas, and settings. The Manufacturer may unlock a contact manually or enable automatic unlocking based on its own criteria.
After the promotional period, one Smart Match costs between 2.5 and 4.5 credits. The cost is determined by the Buyer's budget, search stage, and land status and is displayed before a manual unlock is confirmed.
Using Smart Matching does not create a fixed-term commitment, a minimum-spend requirement, or an obligation to purchase credits regularly. The Manufacturer may stop using it at any time.
Krovke does not guarantee that Buyer information is complete or accurate, that the Buyer will respond, request a quote, or enter into an agreement.
A direct inquiry is created when a Buyer selects a specific Manufacturer through its profile or house-model page. After the promotional period, unlocking a direct inquiry costs 4 credits.
If the same Buyer sends multiple direct inquiries to the same Manufacturer within 90 days, the contact is charged only once. A new contact from the same Buyer may be charged again after 90 days.
Credits are the Platform's internal accounting unit for unlocking Buyer contacts. Available packages are 20 credits for €200, 50 credits for €450, and 100 credits for €800. Prices are net; VAT or other tax treatment is applied according to applicable law and the Manufacturer's tax status.
Closing an account does not entitle the Manufacturer to a cash payment for unused credits.
The Manufacturer may request a credit return within 14 calendar days after unlocking a contact if it has been unable to reach the Buyer.
Krovke may request further evidence or contact the Buyer. An approved return is made only by restoring credits to the account, not in cash. A return is not granted merely because the Buyer withdrew, rejected a quote, selected another Manufacturer, or did not conclude a transaction.
False, altered, repeated, or manipulative requests are misuse. Krovke may reject the request, temporarily restrict Smart Matching, or permanently remove the ability to purchase and unlock contacts. Before a permanent restriction, Krovke will provide reasons and an opportunity to respond, except in cases of clear fraud or an urgent security risk.
The Manufacturer may voluntarily enable automatic unlocking of contacts that match its saved criteria. By enabling it, the Manufacturer accepts the automatic deduction of the applicable credits without a separate confirmation for each contact.
Automatic credit top-up is a separate option. If enabled, the Platform may purchase the selected package when the balance falls to five credits or fewer, no more than once per month.
Automatic features may be disabled for future transactions, but disabling them does not reverse completed unlocks or purchases already initiated.
Each premium placement is a separate monthly service:
Premium placements are subject to availability and may rotate among active premium users. They increase visibility but do not guarantee a number of impressions, clicks, inquiries, or transactions.
Each premium placement is contracted separately on a monthly basis, with no minimum commitment period. The Manufacturer may cancel it at any time without a cancellation fee, in which case it remains active until the end of the current paid billing period. The fee for a partially used period is not refunded pro rata.
A single promotional period applies to all Manufacturers from September 1, 2026 through February 28, 2027.
The period is fixed for everyone. A Manufacturer that registers later may use the benefits only until February 28, 2027. After the promotional period, Krovke will not automatically charge for a service the Manufacturer has not expressly activated as a paid service.
The main Smart Matching parameters include the Manufacturer's service area, house type, size and style, number of rooms, energy standard, budget, completion level, catalogue relevance, Manufacturer settings, and the status of automatic or paid contact unlocking.
Manufacturers that automatically unlocked the relevant contact may receive priority in match results, followed by relevant organic matches and then approximate matches. Active priority houses and Manufacturers may appear before regular results, with periodic rotation.
Krovke is not required to disclose source code, precise algorithms, or information that would enable manipulation of results.
After unlocking a contact, the Manufacturer may use Buyer data only to respond to the specific inquiry, prepare a quote, answer questions, and reasonably follow up on the quote or project.
After receiving the data, the Manufacturer is independently responsible for lawful processing, data security, data-subject rights, and timely deletion.
Krovke has access to profile data, account usage, billing, credits, unlocked contacts, settings, published content, and communications conducted through the Platform. The Manufacturer has access to its own content, settings, transactions, lawfully unlocked contacts, and available statistics.
The Manufacturer has no access to non-public data of other Manufacturers or contacts it has not unlocked. After termination, Krovke may retain data required for accounting, security, dispute resolution, and legal obligations.
The Manufacturer retains ownership of photographs, logos, catalogues, plans, descriptions, and other submitted content. It grants the Krovke platform a non-exclusive, royalty-free right to store, display, technically adapt, format, translate, and use that content to promote the Manufacturer's profile and the Platform.
The Manufacturer warrants that it has all necessary rights and permissions and that the content does not infringe third-party rights. Krovke does not acquire ownership of the content.
The Manufacturer must act professionally, diligently, and in accordance with applicable law.
The Manufacturer remains free to offer its products through other channels and on different terms. Krovke does not require exclusivity.
Krovke may remove or restrict content, a premium placement, Smart Matching, or an account because of inaccurate information, fraud, infringement of third-party rights, misuse of Buyer data, misuse of credit returns, unpaid obligations, a security risk, breach of these Terms, or an order from a competent authority.
Measures will be proportionate to the seriousness of the breach. The Manufacturer will receive reasons on a durable medium. Before fully terminating the service, Krovke will generally provide reasons at least 30 days in advance, unless urgent action is required by law or because of fraud, security, or a serious or repeated breach.
The Manufacturer may lodge a complaint within 14 days. If a decision is found to be unjustified, access will be restored without undue delay.
The Manufacturer may request account closure at any time. An active premium subscription ends at the end of the current paid billing period.
Account closure does not entitle the Manufacturer to a refund of paid fees or cash payment for unused credits. The public profile will be removed within a reasonable technical period, while data required by law, security, or dispute resolution may be retained.
Krovke seeks to provide a reliable Platform but does not guarantee uninterrupted availability, the accuracy of Buyer data, a Buyer response, the number or quality of contacts, the conclusion of a transaction, or a particular premium-placement result.
Krovke is not liable for indirect loss, lost profit, lost business opportunity, or loss arising from the relationship between a Buyer and Manufacturer, except where such limitation is prohibited by law.
The total liability of the Krovke platform is limited to the amount paid by the Manufacturer to the Krovke platform during the 12 months preceding the event giving rise to the claim. This limitation does not apply to intent, gross negligence, or other cases in which liability cannot legally be limited.
Krovke may change these Terms, features, and prices to develop the Platform, protect security, or comply with law. The Manufacturer will be notified of material changes at least 15 days in advance, with a longer period where significant adaptation is required.
The notice period need not apply where an urgent change is required by law, fraud prevention, or cybersecurity risk. Changes will not apply retroactively unless legally required or beneficial to the Manufacturer.
The Manufacturer may submit a complaint free of charge about a technical issue, billing, credits, a credit-return decision, ranking, a premium placement, content removal, restriction, or account closure. The complaint should describe the issue and include relevant evidence.
Krovke will acknowledge receipt and respond within a reasonable period with reasons written in clear and intelligible language.
These Terms are governed by the laws of the Republic of Croatia. The parties will first attempt to resolve disputes amicably; if that is not possible, the competent court in Rijeka has jurisdiction unless mandatory law provides otherwise.
If any provision is invalid or unenforceable, the remaining provisions remain effective. If language versions differ, the Croatian version prevails.